How does the payment process work?

You will be required to make the full payment for your selected item upfront when you place your order. Rest assured, your payment will be securely held by Iron Edge Equipment until you receive the item and have a 10-day inspection period to decide if you want to keep it.

What happens during the 10-day inspection period?

Once you receive the item, you’ll have 10 days to thoroughly inspect it and ensure it meets your expectations. If you decide not to keep the item during this time, you can return it at our expense, and you will receive a full refund.

How do I initiate a return if I decide not to keep the item?

To initiate a return within the 10-day inspection period, simply contact our customer support team. We will arrange for the item to be picked up at no cost to you, and you will receive a full refund once the item is returned in its original condition.

What if I encounter issues with the item during the inspection period?

If you encounter any issues or have questions about the item during the 10-day inspection period, please reach out to our customer support team. We’re here to assist you and ensure a smooth experience.

Is there a cost to return the item?

No, returning the item within the 10-day inspection period is completely free of charge. We will cover the cost of pickup and ensure a hassle-free return process.

How long does it take to receive a refund after returning the item?

Once the returned item is picked up, we will promptly process your refund, and you can expect to receive it within 24 hours.

What if I keep the item after inspection?

If you decide to keep the item, the payment will be processed, and you will become the proud owner of your chosen item. Enjoy your new ride!

How can I contact Iron Edge Equipment for further assistance or inquiries?

You can reach our customer support team through the contact information provided on our website. We’re here to assist you with any questions or concerns you may have.

At Iron Edge Equipment, your satisfaction is our priority, and we’re committed to providing a secure and worry-free online item-buying experience. If you have any additional questions or require further clarification, please don’t hesitate to contact us.

What is the shipping cost?

We do our own trucking, and because of our large trailers, we can ship other items for third parties along with yours, which enables us to provide an 80 cents/mile shipping fee. This shipping branch allows us to offer competitive shipping rates.